Manage Your keinaufwand Account

Choose Your Subscription

To keep using the booking form after your trial ends, you need to sign up for a paid subscription.

To do this, go to Settings and click Account in the submenu.

Click Subscribe and enter your payment details with Stripe. As soon as the subscription starts, you get an invoice by email; it's also available in the admin panel. If you subscribe during your trial, the subscription starts when the trial ends; in the last two days of the trial it starts right away. If you already have a subscription, you change it the same way: choose the new subscription and click Subscribe.

Your subscription is billed in the currency of your billing address country (without a billing address, your contact address country; without either, your account's time zone): CHF for Switzerland and Liechtenstein, EUR for EU and euro area countries, and USD for all other countries. Once your subscription has started, its currency stays the same.

Set a Billing Email

If you don't want your invoices and subscription notifications sent to your login email, you can add a separate billing email under Settings in the Account section.

Without a separate billing email, we continue to use the account owner's email address.

Update Your Profile Settings

To update your profile settings:

In the admin panel, click Settings and then Your user account in the submenu
Update your profile settings
Click Save once you're happy with the profile settings you've entered

Choose Your Language

keinaufwand is available in German and English. You set the language in two places:

Your admin panel language: In Your user account, use the Language field to choose the language of the admin panel and of the emails you receive from keinaufwand. Each team member can choose their own language.
Language for your customers: Under Settings, in the General section, choose the language of your booking form, customer portal, website and the emails sent to your customers.

Content you entered yourself (e.g. offers, the text of your website or your email templates) is not translated automatically.

Choose Your Date and Time Format

By default, dates and times appear as 31.12.2026 and 18:30, in every language. If you sign up from a US time zone, we set 12/31/2026 and 6:30 PM for you and your account. You can change both at any time. You can choose between 31.12.2026, 18:30 · 12/31/2026, 6:30 PM · 31/12/2026, 18:30 and 31/12/2026, 6:30 PM.

Your admin panel date format: In Your user account, use the Date and time format field to choose how dates and times appear in the admin panel and in the emails you receive from keinaufwand. Date fields (e.g. when recording a payment) then expect this format too. How time fields show times is up to your browser.
Date and time format for your customers: Under Settings, in the General section, choose how dates and times appear in your booking form, customer portal, website, emails and invoices to your customers. This also applies to dates and times in your email templates.

Dates written out with the month name, such as "October 9, 2026", still follow the language.

Set Your Time Zone

Appointments, schedules, reminders and emails follow your account's time zone. When you sign up, we use your browser's time zone. You can change it under Settings in the General section, in the Time zone field.

Existing appointments keep their point in time and are then shown in the new time zone. Recurring times in your schedules (e.g. Tuesdays at 6 pm), however, apply in the new time zone. It is best to set your time zone before you create schedules and receive bookings.