Appointment booking system
Class booking and appointment software. Your customers book on their own.
Online appointment booking for individual appointments, group classes and trial classes: decide what can be booked, when and with whom. Your customers pick an open slot, and you manage bookings, confirmations and changes in one place.
- Fewer emails to coordinate appointments
- Automatic appointment confirmations & reminders
- 24/7 online booking for your customers
- Embed it in your existing website – with waitlists for fully booked group classes
- 14 days free
- No credit card
- Cancel anytime
One booking system for all kinds of offers
A consultation needs open time slots with one person. A group class needs fixed dates and open spots. You set the right booking type for each offer instead of collecting every request through a generic contact form.
Individual appointments with the right person
Whether it's a first consultation or a follow-up: make your staff members' open times bookable right away.
- Choose the right person
- Assign offers and working hours to your staff members. Customers pick the person they want and see that person's available appointments.
- Open times on your terms
- Holidays and absences you've entered are taken into account when appointments are offered. In the settings, you can also limit how far ahead customers can book.
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Fill group classes and trial classes online
Fill spots in your group classes without coordinating every booking by email.
- As many spots as you want to offer
- Create one-time or recurring group classes with a participant limit. Anyone who can't find a suitable date can join the waitlist for the offer.
- Stay on top of things after the class, too
- Record who actually attended. The attendance status helps you follow up appropriately later, instead of sending everyone who signed up the same message.
Promote courses and events with dedicated listings
Give a course or event its own registration path with all the relevant information.
- All the information before registering
- Publish an event listing with one or more dates. Prospective participants see the details and dates before they decide.
- Registrations tied to the event
- Manage registrations right on the respective event listing. For paid events, you can offer online payment through the event checkout.
From request to attended appointment
Not every booking needs a personal reply. You decide which bookings are confirmed right away and which ones you want to review first. Ready-made templates help you with reminders and follow-ups.
To: max.muster@gmail.com
Subject: Confirmation: martial arts trial class
We're happy to confirm your booking for a kickboxing trial class on Monday, 02.11.26 in Berlin.
See you soon,
Your martial arts team
Can't make it after all? You can reschedule your appointment here.
Confirm automatically or review first
Tailor the path from request to confirmation to your business.
- You decide how confirmation works
- Set in the form how bookings are confirmed. Handle requests in one central place if you want to review them yourself before confirming.
- Share the right information
- Tailor your message templates to each offer. That way, customers get details like where to meet and how to prepare, without you having to write them from scratch every time.
Automatic reminders before the appointment
Help your customers remember their appointment in their busy everyday lives.
- Schedule reminders in good time
- Turn on automatic scheduling and set the send time and minimum lead time. Appointments confirmed early enough then get their reminder before the visit.
- Step in when things change
- A scheduled reminder can be turned off before it's sent. That way, you can react if the message no longer fits a particular appointment.
Follow up personally after the first visit
Use the first visit as a starting point for staying in touch.
- Build on actual attendance
- Record whether someone attended and set up suitable templates for both cases. A thank-you after the visit can then read differently from a message after a missed appointment.
- Follow up personally when the time is right
- Your team deliberately triggers the message – when recording attendance or at a later time. You decide when to get back in touch.
Let customers book wherever they find you
Your existing website can stay. Embed the form or share a booking link. You maintain offers and sessions in keinaufwand, so you don't have to manage them in a separate booking calendar as well.
<html>
<head>
...
<script src='//embed.keinaufwand.com/v1/your-token.js' async='async'></script>
</head>
<body>
...
</body>
</html>Keep using your existing website
Add online booking where your customers already find you.
- Booking on your current website
- Embed the form in your website or share a direct booking link. Your existing content can stay while customers are already picking appointments.
- Maintain changes in one place
- Manage offers and appointments centrally in keinaufwand. That way, you don't have to keep booking information up to date in a separate form as well.
Tailor the form to your offers
Guide prospective customers through a booking flow that fits what you offer.
- Show only the relevant offers
- Choose which offers and locations can be booked through the form. The booking flow then leads straight to the part of your offering you want to show.
- Test the flow before going live
- Set the confirmation settings and try out the form yourself. Before publishing, you see exactly which steps your customers go through to book.
Offer paid events online
If you list courses or events for a fee, you can connect the event checkout with Stripe. Ongoing membership fees are managed separately in membership management.
Paid registrations through the event checkout
Combine registration for a paid event with the payment step.
- Offer events with online payment
- Connect your own Stripe account and use the event checkout for paid event listings. That way, payment is part of the event's registration flow.
- See all registrations together
- Registrations stay linked to their event. You find them with the matching offer instead of compiling them from different channels.
Coordinate appointments as a team
Customers book with a specific person. Your team works with predefined offers and sessions instead of checking availability with each other for every request.
1:00 – 5:00 PM (online and Basel)
Doctor's appointment: August 15, 2021, 2:00–3:00 PM
Professional development: August 20, 2021 (all day)
Make multiple staff members bookable
Organize multiple bookable people in one account, even with different weekly schedules.
- Each person with the right offers
- Assign your staff members the offers they provide. Customers can then book with exactly the person they want.
- Individual hours for each team member
- Set working hours and absences for each person. Available appointments are based on this information, even if your team works different weekly schedules.
Connect external calendars to your booking schedule
Bring in the calendars your team already uses every day.
- Take external appointments into account
- Connect a person's calendar so external events are imported as absences. Syncing happens regularly, not instantly with every change.
- See bookings in your usual calendar
- Set up a main calendar connection for each staff member. Bookings from keinaufwand can then also show up in the external calendar.
| Before | With keinaufwand |
|---|---|
| Coordinating open slots by email | Customers pick an available time themselves. |
| Piecing together participants from multiple messages | Bookings are in one shared overview. |
| Writing reminders one by one | Activated reminders are sent automatically when there's enough lead time. |
| Writing from scratch after every trial class | Your team sends a prepared follow-up message. |
How this fits with your other tasks
Frequently asked questions
Do I need a new website?
No. You can embed the booking form in your existing website or share a booking link. You manage offers, locations and sessions in keinaufwand.
Can I offer group classes and individual appointments side by side?
Yes. For group classes, you set fixed dates and participant limits. Individual appointments are based on the offers and working hours of your bookable staff members.
Can I review a request before confirming it?
Yes. Through the confirmation settings, you decide whether matching bookings are confirmed automatically or whether you handle the request first.
Are messages sent automatically after a trial class?
Confirmations and activated appointment reminders can be sent automatically. Your team triggers the follow-up after the visit itself, using a prepared follow-up template.
How do I get started without an onboarding call?
Sign up for the 14-day trial, add an offer with a location and sessions, and test your form with a booking of your own. Then you can embed it on your website.
All features at a glance
Appointment booking system – explore the possibilities in detail.
- Individual appointments & team Book open times with the right person.
- Group classes & waitlists Plan spots and track attendance.
- Confirmations & reminders Send confirmations and appointment details at the right time.
- Courses & events List courses and collect registrations.
- Booking form & website Add booking to your website.
- Calendar & absences Connect calendars and plan open times.
Make your next offer bookable online
Set up an offer and experience the booking flow from your customers' point of view. You can get started on your own right away.
- 14 days free
- No credit card
- Cancel anytime
keinaufwand for: Martial arts schools, Consulting and coaching, Yoga and Pilates, Dance schools, Gyms and fitness studios, Personal training, Swim schools, Music schools, Sports clubs, Massage and therapy practices, Dog training schools.
Enjoy the rest of your Wednesday!