Registrations

Registrations are the third component of an event and contain information about the registered person and their billing details.

You can only accept registrations through our online event registration form. They are automatically marked as Accepted when they arrive and answered with the registration confirmation email template.

In this article

Find registrations

You have two ways to manage registrations. The first is the registrations overview. It contains a complete list of all registrations received for all event listings. From the admin panel, go to Bookings > Event Registrations.

The second is the detail view of an event listing. There you'll only see the registrations for that specific event listing.

  1. From the admin panel, go to Offers > Event Listings.
  2. Click the event listing.

Mark registrations as declined

If someone wants to withdraw their registration, you can mark it as declined.

  1. From the admin panel, go to Offers > Event Listings.
  2. Click the event listing
  3. Under Registration status, click the button with the three dots
  4. Click Mark as declined

Edit the payment status

If you use the Pay on site payment method, you need to manage the payment status of a registration manually. Once a registration has been paid, you can mark it as paid. If someone has withdrawn, you can also void the invoice.

  1. From the admin panel, go to Offers > Event Listings.
  2. Click the event listing
  3. Under Payment status, click the button with the three dots
  4. Click the action you want
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