Give Your Members an Easy Way to Book Classes Under the Stricter COVID-19 Measures
2 min read
With the new COVID-19 measures, sports activities in Switzerland are once again subject to a participant limit of 15 people.
Questions like “Who gets to come to class, when and how often?”, “Who was in class?” and “How do my members even sign up?” are relevant again, just like back in May. For sports clubs and gyms with several hundred members, coordinating classes under a participant limit can quickly become tedious and hard to keep track of.
To support course providers, we rolled up our sleeves in May and launched our customer portal, which lets members of sports clubs book classes online. School owners enter their class schedule, including participant limits, and import their customers. Since May 11, over 30,000 classes have been booked this way. Since the end of September, we have also supported offers without fixed class times, as is the case at gyms, for example.
How exactly does our booking system help?
- The booking system supports setting a participant limit. Once it is reached, no one else can book the class.
- With the weekly limit, you can decide how often members may book a class each week. That way, every one of your members gets the chance to attend a class.
- Every class has a participant list. Participants can be marked as attended or not attended. That way you always know who was in class, in case of any contact tracing inquiries.
- Your members receive a link they can use to book every week. You only need to send the link to all members once – not every week.
- Everything is based on your class schedule, which you only need to enter once. It is reused week after week. You can make changes at any time.
- All of this works with our booking form, so you can easily accept trial class bookings on your website to win new customers.
- Optionally, you can also book members into a class manually.
You can find a short demo of the booking system in the video below, and instructions for setting up the customer portal in our Help Center.
If you have any further questions about our customer portal, we're happy to answer them.