Your visitors find their offer. And the next step right away.

Connect the information on your website with appointment booking. New leads go to the booking form, while existing customers use the portal link to reach their own account.

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From reading to booking

A clear path for new and existing customers.

A good offer description sparks interest. A visible booking path turns it into the next step. Keep first contact separate from access for existing customers so both groups quickly land in the right place.

Booking path

Pick an appointment right after reading.

The booking call to action takes visitors to the form. Offers and available times come from your admin panel and don't need to be maintained as a separate appointment list on your website.

Make booking easy to spot: The ready-made banners lead to appointment scheduling. Use clear wording so visitors know what step comes next.
From service to the right selection: In the form, visitors choose their offer and an available appointment. What they can choose from depends on your offers, locations and booking settings.

Pick an appointment right after reading.

Member access

Existing customers get a path of their own.

The customer portal link leads to sign-in with an email code. Place it where your members look for their next booking.

Label both entry points clearly: A label like “For existing customers” helps distinguish the portal from the inquiry for a first visit.
Control bookable offers centrally: The portal settings show you which offers are available. Review this selection before you feature the link on your website.

Existing customers get a path of their own.

Fewer detours between interest and booking
Before	With keinaufwand
Visitors send a general inquiry after reading.	A visible booking path leads straight to choosing an appointment.
Members hunt for the right way in.	Labeling the portal link clearly.
Maintaining appointment information in several places.	Managing bookable times in keinaufwand.

Questions about “Booking & customer portal”

Do I have to enter appointments on my website separately?

Bookable offers come from your admin panel. Just make sure the right offers, locations and schedules are set up for booking.

Can I offer booking on an external website?

Yes. For an existing website, use the booking form's embed code. You can link to the customer portal there as well.

Does the website confirm every booking automatically?

The confirmation process is determined by your booking settings. Depending on your setup, requests are accepted automatically or handled by your team.