One code in your inbox. One less password to remember.

Your customers sign in with their registered email address. A time-limited verification code unlocks their personal customer portal.

14 days free
No credit card
Cancel anytime

From email address to portal

The email address links customer and access.

The login checks the email address against your customer list. If the customer is found, they can sign in with the code sent to their inbox. Your team doesn't have to hand out individual passwords, and your customers don't have to remember yet another one.

How sign-in works

Enter your email, request a code, sign in.

The sign-in page explains the process right at the start. Customers enter the address registered with you and then use the code they receive.

A time-limited code: The verification code is meant for signing in and is only valid for a limited time. If it expires, the customer can request a new one.
Inbox access required: The person needs to be able to receive the message at the address on file. That's why an up-to-date, reachable email address in the customer profile matters.

Enter your email, request a code, sign in.

Checking contact details

If something goes wrong, check the address first.

A different or outdated address won't lead to the right customer account. Your team can review the details in the profile and correct them if needed.

Start with the right customer profile: Access is intended for existing customers. Entering any new address at login does not automatically create a new membership.
Offer a clear way to get in touch: If the address isn't found, the sign-in page points customers to your business's contact details. That way, typos or outdated information can be cleared up.

If something goes wrong, check the address first.

An easy-to-explain way into the customer portal
Before	With keinaufwand
Assigning and explaining yet another password.	Letting customers sign in with an email code.
Troubleshooting login problems without context.	Checking the customer's email address on file.
Handing out a permanent password.	Using a time-limited sign-in code.

Questions about “Email code login”

Can anyone register with any email address?

The portal login looks for an existing customer with the address entered. It isn't a general sign-up form for creating new memberships.

How long is the code valid?

A newly generated sign-in code is valid for 15 minutes. After that, a new code can be requested.

The customer isn't receiving the email. What now?

Check the spelling of the email address on file and ask the customer to look in their spam folder too. If signing in still doesn't work, we're happy to help at kontakt@keinaufwand.com.