New Feature: Follow-Ups for Missed Trial Classes

Appointments can be forgotten. But that doesn't mean you have to write off your leads right away.

Whether they didn't show up on purpose or by accident, if you don't get back in touch with a lead after a missed trial class, only one thing can happen: you definitely won't win a new customer.

With a targeted message and a bit of luck, though, you can still win new customers from a trial class that never happened. In our hectic day-to-day, however, it can easily happen that we forget to reach out to someone who didn't show up and go through the hassle of arranging a new appointment by phone or email.

And that's where our follow-up messages for missed trial classes come in.

At the request of several schools, you can now automatically send leads from your missed trial classes suggested dates for a new trial class.

Just like the trial class confirmation email, the content of the message can be customized, and it also includes a link that lets your leads pick a new appointment in just two or three clicks.

We have also reduced the steps needed to send follow-up messages. You can now send follow-up emails right when you save the attendance status.

So even with missed trial classes, you can save time and nerves and win back a lead or two you thought were lost.

How can we help you? We're happy to listen and incorporate your input into our development. Chat with us or send us an email.